You can get to an ATM point smiling but you're likely to leave with a frown on your face. One of the reasons the Automated Teller Machine was introduced i believe was to decongest the banking halls and to make transactions easier and convenient. But when it takes an Atm-FirstBank Atm actually-as much as 10mins to serve a customer, and service ceases every 30mins and you've to wait for another 5mins, there's bound to be long queues and frustrated faces.
